Thursday, July 10, 2014

News from The Pump Station & Nurtury

Hello Pump Station & Nurtury™ Friends & Families,

We have some exciting news to share with our great Moms and Dads in the Conejo Valley and across Los Angeles. Over the years, we have expanded from our flagship Santa Monica location into Hollywood and then the Conejo Valley so we could support more new moms with our world-class educational programs and lactation support, and maybe even sell a cute onesie along the way. We're more motivated than ever to continue our mission, and we've been working hard to figure out the best way to do it.

As part of our planning, we've been listening to what you've been saying - which is that new moms want more of what we have to offer, closer to you. So we're excited to announce that over the next year we'll be opening up several new classroom locations across the Conejo and San Fernando Valleys, as well as in the South Bay and Pasadena areas, along with local lactation support services.

As you know, we're a small, family-owned business, and while we've enjoyed some success thanks to your support over the years, we can't open up and operate stores all over Los Angeles - it's just too expensive. So we're rethinking how we do things, and one of the important issues we've been looking at is our Westlake Village store. As some of you may have heard, our lease at that location is up at the end of the summer. We have decided to close that location in August, but we're not going anywhere! We are finalizing partnerships with other great family-oriented businesses in the area to continue to offer our parenting support classes, and we will still be there to help new moms with our breastfeeding support services. We should be able to announce these within the next couple of weeks - we're just letting you know what's going on since the word was starting to leak out and we didn't want you to be concerned.

So...we're still offering the same great classes, and consultations plus our breastfeeding support groups, with the same great teachers and nurses in the Conejo Valley. We'll just be doing it at more places. For anyone who is currently enrolled in any of our classes, we're continuing them as before. If for some reason our new locations don't work for you, we'll happily refund your remaining session balance once the move takes place, but we hope you continue to help us help you with your little ones.

We have a lot more to talk about in the next few months, including new customer-service-friendly systems and a completely revamped website on top of our new classes and locations. If you have any questions please don't hesitate to ask our wonderful staff and they will do their best to address your concerns.

Thanks for all your support; we hope you have a wonderful summer!

Cheryl Petran
CEO of The Pump Station & Nurtury™